Frequently Asked Questions (FAQ)

Once you have found the item you would like to purchase, click on the “Add to Bag” button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order.

Once your order has shipped, you will receive an email notification with a tracking information. You can use your order number to find updated tracking information by visiting the “Track My Orders “page. You will not get tracking information until your order is processed and shipped, please allow for additional processing time currently due to extra safety messages around COVID-19.

Once you have received your confirmation email, the order has already been sent for processing and cannot be adjusted or cancelled.  Free returns are always available.

TKaize & Co. currently accepts all major credit cards.

Yes, it is safe to order on T.Kaize.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

TKaize & Co. is currently registered to collect sales tax in every state in the U.S. that imposes a sales tax. Sales tax will be automatically applied to your order based on applicable state and local sales tax laws and shipping destination.

Customer shall be responsible for compliance with applicable laws and regulations regarding payment of all use taxes, duties and other taxes and the declaration of goods in their state or country of residence. Your purchase may be subject to use tax unless it’s specifically exempt from taxation.

For any purchase which T.Kaize & Co. does not collect sales tax, your state may require you to report such purchase and remit tax on a sales, use or individual income tax return. Forms and corresponding instructions may be found on your state website.

Yes. T.Kaize & Co. has a ring size conversion chart available online to help you determine your ring size. Please click here to view chart.